Frequently Asked Questions
There is so much to discuss about our Aurora Portraits that we love to have you over for coffee at our gallery and answer all your questions, but in the meantime here are some answers to some of the questions you may have:
Q. How does this work?
- IMAGINE Our first step is to help you imagine your session and we do this with a consultation at our gallery.
- BOOK Next we pick a date and create a 7 day window around that to ensure we get your portrait.
- THE NIGHT OF We meet at our gallery mid evening to go over last minute details and then we head outdoors.
- VIEW YOUR IMAGES Once your images are ready we will have you come back in for the Viewing and Ordering appointment.
- PRINTING After that we send your images off to our amazingly talented labs for printing.
Q. Is this a green screen?
We’ve had this question a few times as it looks so unbelievable. But the truth is we don’t use a green screen. Our clients can attest to going out into the Alaskan wilderness and watching the phenomenon as we captured their experience. Check out our testimonies below
Q. Do you “photoshop” them?
– No. This experience is the real deal. We take you out in the Alaskan wilderness to view the northern lights with your own eyes. We set up an outdoor studio and wait for the lights to come out. The images we do capture are edited by our team for clarity. No green screen is used in the making of these images.
Q. What if the Aurora doesn’t show?
– Well that can happen. We limit the number of clients we book to ensure that our clients do get their Aurora experience. We book a date and block out a few days either side of this date. We look at the data for both the weather and the aurora and decided which night would be best to capture your gorgeous images. Sometimes the Aurora doesn’t show. So we simply try again the following night.
Q. What if I don’t have transportation?
– Not a problem. We have partnered with Airlink Shuttle and Tours in Fairbanks. They will pick you up, bring you to us and take you back to your hotel for an additional fee. We schedule this for you.
Q. What kind of clothing do I need?
– It depends on the time of year you come. September has a warmer climate so a light jacket is usually all you need. However, from October through to March you will need to layer your clothing with snow pants, a heavy parka, wool layers, snow boots, a hat and gloves. REI in Fairbanks can outfit you completely and help you with all your layering needs. Click here for their information page on layering.
Q. How much does it cost?
– On average our clients spend around $2,000 for their family to experience the Aurora and have timeless Aurora Portraits for their wall to cherish for generations. Our investment page clarifies this further.